Refund & Cancellation Policy
Effective Date: October 2026 | AAKA Space Studio Financial Directorate
The ultimate decision regarding any refund, cancellation, credit, or slot transfer rests solely and exclusively with AAKA Space Studio. The company reserves the full and absolute right to deny, reject, or modify any cancellation or refund request at its sole discretion, at any stage of the process, without limitation.
01. Operational Capital & Resource Allocation
Organizing a high-fidelity Lunar Analog Mission requires substantial upfront capital deployment, including habitat pressurization logistics, environmental monitoring instruments, specialized analog suit fabrication, life support consumables, medical clearance vetting, and dedicated flight control staffing. Once a participant reserves a cohort slot and submits payment, operational resources are irreversibly allocated.
02. Candidate-Initiated Cancellations
A. Phase 1 & 2 Application Fees: All mission briefing ticket fees, administrative processing charges, and credential audit charges are strictly non-refundable under all circumstances.
B. Phase 3 Slot Remittances: Any participant seeking to cancel their confirmed mission slot must submit a formal written request to the Mission Directorate. As stated, AAKA Space Studio reserves the unilateral right to deny the cancellation request.
C. Discretionary Review: If, under exceptional and verified circumstances, AAKA Space Studio elects to approve a cancellation, it may do so in the form of a partial future cohort credit minus non-recoverable operational expenses. No cash refunds are guaranteed.
03. Removal, Disqualification & Code of Conduct Breaches
If a participant is removed or disqualified from the program due to failure to meet medical guidelines, breach of NDA, behavioral misconduct, falsification of documents, or failure to follow safety flight controllers, no refund, credit, or compensation will be issued under any circumstances.
04. Cohort Deferral Requests
Candidates unable to attend their scheduled cohort due to verified medical emergencies must file for deferral at least 21 operational days prior to mission kickoff. Deferrals are subject to slot availability in subsequent cohorts, administrative re-audit fees, and the sole approval of AAKA Space Studio.